★★★★★
“Absolutely blown away by the customization work! They took our basic Shopify theme and transformed it into a premium storefront.”
Bug fixes · Updates · Speed optimization · Support
Shopify Store Maintenance & Support Services
Our Shopify store maintenance service keeps your store fast, stable and up to date, with bug fixes, theme and app updates, security checks and Shopify speed optimization from the team behind 300+ Shopify projects.
- Changes tested before they go live
- Speed checked against Core Web Vitals
- One team that knows your store
Script Engine at a glance
5.0 on the Shopify Partner Directory8 verified reviews
Shopify Partner since January 2022Service Partner on the Partner Directory
300+ projects · 100+ clientsOver 4 years on Shopify
Three apps we maintain ourselvesOn the Shopify App Store
Stores we've built
TrezerKritilifeHeaven's ELIXInumaBalfeHouse of ZaviColor EyesRoyceluxeLoom & StoryBlackoste
Sound familiar?
The problems we fix most often
Each of these has a clear, practical fix.
“Something broke after an app or theme update.”
We find the cause, fix it cleanly and test the fix before it goes live.
“The store has slowed down over time.”
Shopify speed optimization: leftover app code removed, images and scripts optimized, checked against Core Web Vitals.
“We don't have a developer when we need one.”
A team that knows your store, for fixes, updates and new features as you grow.
What's included
Everything that keeps a Shopify store running well
Pick the help you need now and add more as your store grows.
Bug fixes & troubleshooting
Problems found, fixed and tested.
- Layout and display issues
- App conflicts
- Cart and checkout issues
Theme & app updates
Your store kept current without surprises.
- Theme version updates
- App installs and removals
- Compatibility checks
Shopify speed optimization
Faster pages on real phones.
- Core Web Vitals checks
- Image and script optimization
- App and code clean-up
New features & changes
Small builds as your store grows.
- New sections and blocks
- Landing pages
- Content and layout changes
Security & access checks
The basics that keep a store safe.
- Staff and collaborator access
- App permissions review
- Unused apps removed
SEO & tracking upkeep
Search and analytics that keep working.
- Redirects and broken links
- Search Console issues
- GA4 and pixel checks
/pages/case-studies
Stores we've worked on
Built, migrated or customized by our team. Full case studies are added as each client approves them.
Heaven's ELIX Kombucha
“The team was professional, responsive, and delivered exactly what we wanted.”
Full case study coming soonVisit
Kritilife
Pooja essentials and brass idols, with a large category menu, store locator and bulk orders.
Full case study coming soonVisit
Trezer
Custom Dawn build, running our Back In Stock! Alert Engine app for restock alerts.
Full case study coming soonVisit
Process
How ongoing support works
A simple routine, so you always know what's being fixed and what's next.
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01
Discover
A free strategy call about your store and what's getting in the way, then a clear plan.
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02
Audit
We review your theme, apps, speed and open issues, and list the fixes by priority.
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03
Fix & improve
Fixes, updates and small features, each tested on a copy of your theme before it goes live.
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04
Ongoing support
Help as your store grows, from developers who already know how it's built.
Theme updatesApp auditsCore Web VitalsAccessibilityGA4Search Console
5.0★ on the Shopify Partner Directory
What merchants say about working with us
Verified reviews left by stores we've built, migrated and supported.
★★★★★
“Their team delivered a clean, professional, and user-friendly website that perfectly matched our requirements. Communication was excellent, the project was completed on time.”
★★★★★
“The team was professional, responsive, and delivered exactly what we wanted. The site looks amazing and works flawlessly.”
★★★★★
“This company is very skilled and next time I need an expert I will use them.”
★★★★★
“We had about 10 additional ADA requirements when onboarding a wishlist app, and this company went above and beyond to meet them.”
★★★★★
“From the initial consultation to the final website launch, their team demonstrated professionalism, deep Shopify expertise, and a strong commitment to delivering a high-quality product.”
FAQ
Maintenance and support questions
Can't find your answer? Ask us on a free call.
Can you work on a store you didn't build?
Yes. We start by reviewing your theme and apps, so we understand how the store is built before we change anything.
Can you make my Shopify store faster?
We start by measuring your key pages against Core Web Vitals, then work through the causes we find, such as leftover app code, large images and render-blocking scripts.
Do you test changes before they go live?
Yes. We work on a copy of your theme and check changes on mobile and desktop before they're published.
Can you add new features as well as fixes?
Yes. New sections, landing pages, app set-ups and custom features. Bigger builds are scoped as a store design and development project.
I use one of your apps and need help. Who do I contact?
See our help docs or email support@scriptengine.net.
Tell us what you're building.
A 30-minute call with a Shopify developer, not a salesperson. You'll leave with a clear plan, whether or not you work with us.