FAQs: Quick Answers to Common Questions

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What is ScriptEngine.net?

ScriptEngine.net is a Shopify Partner and app developer that specializes in creating high-quality e-commerce experiences and tools for merchants on the Shopify platform.

Who is ScriptEngine.net for?

We work with Shopify merchants of all sizes, from new businesses to established brands, who want to enhance their online store's functionality, design, and performance.

Are you an official Shopify partner?

Yes, we are a registered Shopify Partner, which means we have a deep understanding of the platform and are committed to helping merchants succeed.

What are some of your popular Shopify apps?

We have developed several popular apps available on the Shopify App Store, includingWishlistEngine, BackInStock! Alert Engine, and Checkout Engine.

What does the "Wishlist Engine" app do?

OurWishlistEngine app allows customers to save products to a personalwishlist. It helps you understand customer interest and can be used to send targeted promotions to increase sales.

How does the "Back In Stock! Alert Engine" app work?

This app enables customers to sign up for restock alerts when a product they are interested in is out of stock. It helps you capture potential sales and improve the customer experience.

What is the "Checkout Engine" app for?

The Checkout Engine app is designed to help you boost sales and average order value by allowing you to add custom content, promotions, and blocks to your Shopify checkout page.

What services do you offer besides app development?

In addition to developing our own apps, we offer a range of services including Shopify theme design, custom app development, and store customization.

Can you help me with my existing Shopify store?

Yes, we specialize in providing custom solutions and advanced modifications for existing Shopify stores to meet specific business needs.

Do you provide design and branding services?

Yes, we offer visual branding services, including logo design, to ensure your Shopify store has a consistent and professional look.

Can you help me with SEO (Search Engine Optimization)?

We offer SEO services to help improve your store's visibility in search engine results and drive more organic traffic.

Do you build custom themes?

Yes, we can build a completely custom Shopify theme from scratch to match your unique brand identity and functionality requirements.

Can you create custom features for my store?

Absolutely. If you have a specific idea for a feature that isn't available on the App Store, we can develop a custom app or integration tailored to your needs.

How do I install your apps?

Our apps can be easily installed directly from the Shopify App Store. The installation process is straightforward and typically only takes a few clicks.

What kind of support do you offer?

We offer dedicated support for our apps and services to help with installation, troubleshooting, and any general questions you may have.

Are your apps compatible with all Shopify themes?

Our apps are designed to be compatible with most standard Shopify themes. If you encounter any issues, our support team can assist you.

How do you handle updates for your apps?

Updates are automatically pushed through the Shopify App Store, ensuring you always have the latest features and security improvements.

Can I hire you for a custom project?

Yes, we take on custom projects. You can contact us through our website to discuss your project requirements and receive a quote.

What technologies do you work with?

We primarily work with Shopify-specific technologies like Liquid, but we also use modern web technologies, including AJAX, HTML, CSS, and JavaScript.

Is the price of the app a one-time fee or a subscription?

Our apps typically follow the Shopify App Store's subscription model, with a small monthly fee that includes ongoing support and updates.

What is the typical timeframe and project duration for a custom Shopify website build?

The duration of a custom Shopify website build varies based on the project’s complexity. A standard store might take 4-8 weeks, while a more complex, customized site with unique features and integrations could take12 weeks or more.We'll provide a detailed timeline after we define your specific project requirements.

Can you assist with a full e-commerce store redesign or create a new site from scratch?

Yes, we specialize inbothe-commerce store redesignsand building brand-new sites from the ground up. Whether you want to refresh your existing store's look orcreate a completely new one, we work with you to plan, design, and develop a website that meets your business goals.

How can we migrate our existing e-commerce platform to Shopify without losing data?

We offer seamlesse-commerce migration servicesto help you transition from your current platform to Shopify. Our process includesa meticulous plan to transfer all your essential data—including products, customers, orders, and content—while minimizing downtime and preserving your SEO rankings.

What kinds of advanced features can you integrate into our Shopify store to enhance functionality?

We can integrate a wide range of advanced features to enhance your store's functionality, includingcustom product configurators, subscription boxes,wishlists, loyalty programs, and personalized user dashboards. Our goal is to create a unique shopping experience that sets your brand apart.

Will the custom Shopify store you build be optimized for mobile devices and responsive design?

Absolutely. All of our custom Shopify builds are developed with amobile-first, responsive design approach. This ensures that your website looks and functions perfectly on all devices, from desktops and laptops to tablets and smartphones, providing a seamless shopping experience for all your customers.

What is your process for Shopify theme customization to ensure it aligns with our brand?

Ourtheme customizationprocess begins with a deep dive into your brand's style guide and goals. We then strategically modify the theme's code, layout, and functionality to align with your vision, ensuring a unique and professional result that retains the benefits of a well-supported theme.

What is your project process, and will our team be updated on development progress?

We follow a transparent and collaborative project process. It begins withdiscovery and planning, followed bydesign and development, and ends withquality assurance and launch. We keep you updated throughout the entire process via regular check-ins and progress reports to ensure the project stays on track.

Can you provide continuous support and maintenance for our website after it goes live?

Yes, we offerongoing support and maintenanceservices. This includes troubleshooting any issues that may arise, applying security patches, and providing regular updates to ensure your website remains fast, secure, and fully functional.

What is the average cost for a professional Shopify e-commerce development project?

The cost of a professional Shopify project can vary greatly depending on its scope and complexity. A project's final cost is influenced by factors such as the number of pages, custom features, and integrations required. We provide a detailed quote after our initial consultation to give you a clear and accurate estimate.

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