Privacy Policy (for Merchant and Website Visitors)

Welcome to Script Engine Pvt. Ltd. ("ScriptEngine," "we," "us," "our"). We are a trusted provider of web application services, specializing in creating innovative apps and tools for Shopify merchants and other e-commerce businesses. Our goal is to protect your data and be transparent about our privacy practices.

Below is a list of our popular apps:

  • SE Wishlist Engine
  • Back In Stock! Alert Engine
  • Checkout Engine

This Privacy Policy is an important part of our Terms of Service and Website Terms of Service. It explains how we collect, use, and protect your personal information when you use our services or visit our website. We take data protection seriously and comply with all applicable privacy laws, including the General Data Protection Regulation (GDPR).

Who Can Use Our Services?

Our services are intended for individuals who are 18 years of age or older. We do not knowingly collect or permit the use of our services by anyone under the age of 18.

Updates to Our Privacy Policy

We may update this policy from time to time to reflect changes in our services or legal requirements. We will post any significant changes on our website before they become effective. If we have your email address, we will also make a reasonable effort to notify you directly of important revisions.

What Data We Collect and Why

We collect data to provide, improve, and secure our services. Here's a detailed breakdown:

Information from Your Shopify Account

When you install or use our app through the Shopify platform, we collect essential information to make the app work for you. This includes your:

  • Full Name
  • Address
  • Email Address
  • Phone Number
  • Shopify Store Information

Data Collected During Service Usage

We use automated tools to collect anonymous data for improving our apps and protecting your account. This includes:

  • Device Information: We collect data about your device type, operating system, and browser to ensure our apps are compatible and secure.
  • Usage Analytics: We analyze how you interact with our apps (e.g., frequency of use, features you click) to identify areas for improvement. This helps us build better products for Shopify app users.

Inquiry and Referral Information

When you contact us or request a referral link, we may collect information like your name, email, and business type. We use this data to respond to your inquiry and for business development.

Consent for Marketing Communications

We may send you marketing communications and product updates with your explicit consent. You can easily unsubscribe at any time by emailing support@scriptengine.net or by clicking the unsubscribe link in our emails.

How We Use Cookies

We use cookies to:

  • Provide features you request.
  • Analyze website performance and usage.
  • Improve your overall user experience.
  • Show you relevant advertisements.

We also collect your IP address, timestamps, and device details when you use our services.

How We Use and Share Your Information

We use your data to:

  • Operate and improve our services.
  • Provide technical support.
  • Communicate important updates.
  • Ensure the security of our platform.

We do not sell your data. We only share it with trusted third-party providers (like DigitalOcean, Cloudflare, Helpscout, and Elastic Email) to help us deliver our services. We may also disclose information if required by law or during a merger or acquisition.

Data Retention and Security Measures

We keep your personal data for as long as needed to operate our service (generally 3 years) or as required by law. We have implemented strong security measures to protect your data, but please be aware that no system can guarantee 100% security.

Your GDPR Rights

If you are a resident of the European Union (EU) or the United Kingdom (UK), you have the right to:

  • Access your personal data.
  • Rectify or correct inaccurate data.
  • Withdraw your consent at any time.
  • Request deletion ("Right to be Forgotten").
  • Object to certain data processing.
  • Restrict how we process your data.
  • Portability of your data in a machine-readable format.

To exercise these rights or for any questions, please contact us at support@scriptengine.net.

Contact Script Engine

For more information about our privacy practices or to file a complaint, please reach out to us by email at support@scriptengine.net.